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Privacy Policy

Last updated: Feb 24, 2023 4:25 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the Website (the "Website") operated by Resource Furniture, as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

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When you visit the Site, we collect certain information about your device, your interaction with the Site, and information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Purpose of collection: to load the Site accurately for you, to perform analytics on Site usage to optimize our Site, marketing and advertising, and detecting security incidents.
  • Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or tracking pixels.
  • Disclosure for a business purpose: shared with parties that need to operate the website.
  • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Customer support information

  • Purpose of collection: processing customer requests, verifying customer information, marketing and advertising.
  • Source of collection: information submitted by the customer.
  • Disclosure for a business purpose: shared with parties that need to operate the website.
  • Personal Information collected: name, phone number, email address, billing address, shipping address.

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This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

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We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here:
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

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We have implemented the following measures to protect and safeguard your personal information: 

  • Limiting the amount of personal information that we collect to strictly necessary only;
  • Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
  • Having comprehensive security policies and procedures;
  • Screening all employees with access to personal information;
  • Training our employees;
  • Maintaining up-to-date software and safeguards;
  • Implementing physical security measures;
  • Physically and/or logically separating systems containing personal information from public networks such as the internet.

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As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:
  • We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Residents of the European Union and/or the European Economic Area and the United Kingdom - You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at

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We will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

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Residents of Canada have the following rights with regard to your personal information:

  • The right to access the personal information we have collected about you.
  • The right to request that we amend any of the information that we have collected about you.
  • The right to withdraw your consent to the processing of your data.
  • The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
  • If you would like to exercise these rights, please contact us through the contact information below. 

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A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, as follows:

  • _landing_page: used to track landing pages.
  • _orig_referrer: used in connection with shopping cart.
  • _s: used in connection with Shopify's Analytics Suite.
  • _shopify_s: used in connection with Shopify's Analytics Suite.
  • _shopify_sa_p: this is a Shopify analytics cookie relating to marketing and referrals.
  • _shopify_sa_t: this is a Shopify analytics cookie relating to marketing and referrals.
  • _shopify_y: used in connection with Shopify's Analytics Suite.
  • _y: used in connection with Shopify's Analytics Suite.
  • keep_alive: communication pattern between a server and a client to speed up a web page.
  • localization: Flickr sets this cookie to to track usage of photo galleries embedded from Flickr.
  • secure_customer_sig: Shopify sets this cookie to be used in connection with customer login.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as:

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Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

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We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

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If you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

Box 15420, Vancouver BC V6B 5B2, Canada